Shipping Policy
Shipping Policy
At Store Dreams, we work to process and ship orders as quickly and efficiently as possible.
Order Processing
Orders are usually processed within 2–5 business days. Processing times may be longer during holidays, promotional periods, high order volume, or circumstances beyond our control.
Estimated Delivery Time
Estimated delivery within the United States is generally 7–20 business days after the order has been processed.
Delivery times may vary depending on the product, supplier, destination, carrier delays, weather conditions, customs procedures, or other circumstances beyond our control.
Please note that delivery dates are estimates and are not guaranteed.
Shipping Costs
We currently offer free standard shipping across the United States unless otherwise stated on the product page or during checkout.
Order Tracking
When tracking information becomes available, it will be sent to the email address provided at checkout.
Please allow a few business days for tracking information to update after the order has been shipped.
Multiple Packages
Products from the same order may be shipped separately and may arrive on different dates because items can be supplied from different warehouses.
Receiving separate packages does not mean that any item is missing from your order.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, contact us immediately at contact@store-dreams.com.
Once an order has been processed or shipped, we may not be able to change the delivery address.
Store Dreams is not responsible for orders delivered to an incorrect address provided by the customer.
Delayed, Lost, or Stolen Packages
Shipping carrier delays are outside our direct control.
If your package appears lost or significantly delayed, contact us at contact@store-dreams.com. We will assist you in reviewing the tracking information and contacting the supplier or carrier when appropriate.
Store Dreams is not responsible for packages marked as delivered by the carrier that are lost or stolen after delivery.
Damaged Packages
If your package arrives visibly damaged, take photos of the package and product and contact us within 48 hours of delivery at contact@store-dreams.com.
Please include your order number and clear photos so we can review the situation.
Customs, Taxes, and Import Fees
Orders shipped within the United States are not normally subject to international import fees.
However, customers are responsible for any local taxes, fees, duties, or charges that may apply to their order.
Order Changes and Cancellations
Requests to change or cancel an order must be submitted as soon as possible.
Once an order has entered processing or has been shipped, cancellation may no longer be possible.
Contact Us
For questions about shipping, delivery, or tracking, contact us at:
Last updated: July 2026